14 set - Parma
Pansophic Learning
Pansophic Learning is seeking a Technical Support Engineer in Parma, OH to provide remote guidance and expert assistance for technical problems, acting as a second-tier end-user contact and documenting resolutions. You will manage a ticket queue, follow knowledge base processes, and collaborate with internal teams to ensure accurate solutions.
Ideal candidates have service desk experience, familiarity with Active Directory or Google Workspace, and strong knowledge of Windows and Chrome OS.
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