Account Manager SMB Italy

14 set - Milano
Delivery Hero

YOUR MISSION

You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success. You’ll use data-driven insights, industry knowledge, and cross-functional collaboration with other teams to optimize partnerships and maximize business impact.

THE JOURNEY
- Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
- Understand Partners' business goals and challenges to provide strategic guidance and support.
- Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
- Drive rapid revenue growth through smart promotions, high-impact marketing activations and menu optimization.
- Take ownership of partner revenue performance, driving measurable growth.
- Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.




- Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

WHAT YOU WILL BRING TO THE RIDE
- Up to 2-3 years of experience in high-performance account/sales management or business consultancy. Preferably in FMCG, food-hospitality, or on-demand delivery industry.
- Bachelor in Business Administration or related fields is a plus.
- You are motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage.
- Problem solver, data-driven with an analytical approach based on details.
- You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
- Good knowledge of internal tools such as Google suite. Salesforce is a plus.

Native level

Operaio Operaia Metalmeccanico Su Tre Turni

15 set - Vicenza
Relizont

Sr Specialist, Capex Process Management

15 set - Pomezia
Alfasigma Group

Ricevi nuove offerte di lavoro

Crea una Job Alert gratuita per account manager smb italy / milano

Ocean Engineer

15 set - Italia
Aretè & Cocchi Technology

Junior Validation Consultant

15 set - Medolago
Pqe Group