Senior HR Services Specialist
Pubblicato il 14-09-2026 - Jll in Milano
We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team. The HR Operations Specialist will play a crucial role in supporting the day-to-day operations of the Human Resources department, ensuring smooth and efficient processes across various HR functions. This role requires a thorough understanding of HR operations, strong analytical skills, and exceptional communication abilities.
Responsibilities
- Administer and manage HR systems, including employee data management, benefits administration, employee self-service portal, time and attendance system, etc.
- Process HR transactions, such as new hires, terminations, promotions, transfers, and benefits enrollments, ensuring accuracy and compliance with company policies and guidelines.
- Address employee inquiries and provide guidance on HR policies, procedures, and programs.
- Assist in the development and implementation of HR policies, procedures, and guidelines in alignment with local laws and regulations.
- Conduct regular audits to ensure HR data integrity and provide data reports to support business needs.
- Assist with HR projects and initiatives, such as talent management, performance reviews, employee engagement activities, etc.
- Stay updated on HR best practices, industry trends, and legal requirements to ensure compliance and propose process improvements.
- Act as the point of contact for employees and suppliers regarding benefits.
- Manage order requests for meal vouchers, including handling cases of lost, stolen, or deactivated vouchers: inserting new users and ordering new cards.
- Ensure that new hires are included in the insurance coverage and all other benefits.
- Serve as the primary contact for suppliers to renew coverages and update the list of employees on a yearly basis.
- Collaborate with payroll and finance teams to ensure accurate and timely processing of payroll and benefits-related payments, including payroll file controls.
- Maintain data accuracy to e