Operations Specialist
Pubblicato il 14-09-2026 - Edri in Milano
Your mission
Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa occasione, riportate di seguito.
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- Coordinate daily operational activities across field technicians, suppliers, and internal stakeholders to ensure the reliable operation of our charging infrastructure
- Plan and manage maintenance, installation, and service activities, ensuring timely execution and high quality standards
- Monitor the performance of EV charging and energy assets and support troubleshooting activities when issues arise
- Collaborate closely with external vendors and service providers to maintain efficient operations and asset availability
- Support customer inquiries and coordinate issue escalation processes to deliver an excellent service experience
- Analyze operational data, track performance indicators, and contribute to continuous process improvements
- Maintain accurate documentation, operational reports, and compliance-related records
- Conduct site visits and support retrofit or optimization activities across the charging network
- Help ensure operational excellence by managing spare parts availability and supporting day-to-day operational processes
Your profile
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- Degree in Electrical Engineering, Information Technology, or a comparable technical field
- First professional experience in operations, field service, e-mobility, energy, or a related technical environment
- Strong interest in EV charging infrastructure, energy systems, and innovative technologies
- Solid analytical mindset with the ability to understand and solve technical challenges
- Experience working with monitoring tools and operational data; basic SQL knowledge is a plus
- Proficiency in Microsoft Office; experience with Power BI, Databricks, Retool, or similar tools is an advantage
- Fluent in Italian and confident communication skills in English
- Proactive, reliable, and solution-oriented way of working with a strong sense of ownership
- Excellent commu