Service Development Director
Pubblicato il 14-09-2026 - Sgs in Lombardia
WHO ARE WE?
SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.
Our brand promise –“when you need to be sure”– underscores our commitment totrust, integrity and reliability, enabling businesses tothrive with confidence. We proudly deliver ourexpert servicesthrough theSGS nameand a portfolio oftrusted specialized brands, includingApplied Technical Services,Brightsight,BluesignandNutrasource.
About the Role
We are seeking a strategic and commercially driven Service Development Director to lead the growth, innovation, and market positioning of a global portfolio of services. Reporting to the Vice President, TFS Connectivity & Products,
this role is responsible for driving service development initiatives, expanding market opportunities, ensuring operational excellence, and delivering sustainable revenue growth. The successful candidate will collaborate closely with Sales, Operations, Standardization Teams, Centers of Expertise, and external technology partners to develop and scale innovative service offerings.
Key Responsibilities
- Lead the development, enhancement, and lifecycle management of services across the assigned portfolio.
- Conduct market analysis and identify growth opportunities, emerging trends, and competitive developments.
- Define and execute product and service strategies aligned with customer needs and business objectives.
- Drive revenue growth, profitability, and annual budget achievement across the portfolio.
- Develop and validate business cases, service proposals, CAPEX requests, and strategic tender submissions.
- Collaborate with Sales and Market Development t