15 set - Milano
Museum of Senses
Museum Manager - Museum of Senses Milano
Location: Milan, Italy
Contract: Full‑time, 1° livello CCNL Terziario - Confcommercio
RAL: Starting from €35.000, commensurate with experience
Bonus Scheme: Annual performance‑based premio
Company Overview
Museum of Senses is an international edutainment concept combining science, creativity, and immersive sensory experiences. With locations in Prague, Bucharest, Madrid, and Milano, the network welcomes thousands of visitors annually and is expanding into new major cities worldwide.
Museum of Senses Milano is a key location within the group and a leading interactive attraction in the city, serving both international tourists and local visitors. Huge potential for career growth - according to results
Role Summary
The Museum Manager - Museum of Senses Milano is responsible for the overall operational performance of the Milan location.
The role oversees daily operations, team leadership, visitor experience, and commercial performance, ensuring alignment with group standards and supporting the museum’s continued growth.
The position reports to the Group Commercial Director and Museum of Senses HQ.
Key Responsibilities
1. Operations Management
- Oversee daily museum operations and visitor flow
- Ensure compliance with operational procedures and service standards
- Coordinate suppliers, facility services, and maintenance partners
- Guarantee safety, cleanliness, and functionality of installations
- Support operational efficiency and cost awareness
- Collaborate with Museum Managers across all locations
2. Visitor Experience
- Ensure a high‑quality, engaging, and consistent visitor experience
- Supervise visitor interaction and satisfaction levels
- Support training in storytelling and visitor engagement
- Monitor feedback, surveys, and online reviews
- Implement improvements to enhance the visitor journey
3. Team Leadership
- Lead and coordinate the museum team (admin, sales, guides)
- Manage staff scheduling and ensu
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