IT Operations & Support Specialist (w/m/d)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7vkjcg

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Are you passionate about technology, problem-solving,



and delivering excellent user support? Do you enjoy working across different IT domains while ensuring smooth day-to-day operations? Then you might be the person we're looking for.

As an IT Operations & Support Specialist, you will play a key role in ensuring the reliability and performance of our IT services. You will provide advanced support, contribute to operational excellence, and collaborate closely with colleagues, external partners, and business users to deliver a seamless IT experience.

YOUR RESPONSIBILITIES

Provide 2nd and 3rd level support for IT incidents and service requests
Troubleshoot applications, networks, and operating systems
Perform monitoring, patching, backups, and maintenance activities
Maintain operational documentation and knowledge base articles
Support IT projects and collaborate with internal and external stakeholders
Provide onsite support and participate in on-call activities when required
Participate to on-duty-call service
Perform security related activities up to 20% of the total time out of business hours

YOUR PROFILE

Technical qualification in IT or a comparable field
Previous experience in IT Support, Help Desk, or IT Operations
Strong troubleshooting and problem-solving skills
Knowledge of IT infrastructure, operating systems, and service management practices
Good communication skills and a service-oriented mindset
Fluent English; German and/or Italian are an advantage

WHAT WE OFFER

An international company that cares about people and the planet
The opportunity to help build and shape a structured IT Operations environment
A collaborative and international working atmosphere
A company culture that values innovation, teamwork, and sustainability
Training and development opportunities through the Loacker Academy
Company cafeteria

In accordance with EU Directive 2023/970 on pay transparency, the starting salary for this position is €37,000 gross per year. Depending on your qualifications, professional experience, skills, and the scope of responsibilities you bring to the role, the final compensation package may be adjusted accordingly. At Loacker, we are committed to fair, transparent, and non-discriminatory compensation practices. We believe in recognizing the value and potential each person brings. Throughout the selection process, we focus exclusively on what matters most: your qualifications, your motivation, and your suitability for the position

Location: Unterinn/Auna di Sotto

.container { display: flex; align-items: center; justify-content: flex-start; height: auto; /* Höhe des Containers */ padding-left: 0px} .container img { margin-right: 0px/* Abstand zwischen Bild und Text */ } .container p { font-size: 1.3rem; padding: 0 !important; margin-bottom: 0.6rem; line-height: 1.8rem; } p { font-size: 1.3rem; padding: 0 !important; margin-bottom: 0.6rem; line-height: 1.8rem; }
IT Operations & Support Specialist (w/m/d) | Job Details

Your contact person for this position:
Silvia Carretta
Talent Acquisition

To us, Goodness means celebrating and embracing the unique diversity of every individual.
We foster a respectful, inclusive and empowering environment where discrimination has no place.
Our decisions account for long-term environmental and social impacts, and we’re dedicated to building meaningful, lasting relationships.

Ready to join us in choosing Goodness? Explore our career opportunities and join the Loacker team!

WHAT AWAITS YOU

International and family owned company

Professional and Personal development supported by a dedicated plattform

Jobspecific, structured and detailed onboarding phase

Company restaurant with wholesome and healthy cuisine

Flexible working hours and home office opportunity (if the job allows that)

And a whole lot of crispy wafers...

GOODNESS IS A CHOICE

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7vkjcg