15 set - Roma
Telespazio
ph3Closer to Space, closer to the Future: join Telespazio – Leonardo Space Division! /h3 pLeonardo is a leading global industrial group in Aerospace, Defence and Security, delivering advance multi-domain technologies across Helicopters, Aircraft, Aerostructures, Electronics, Cybersecurity, and Space. As part of the Leonardo Space Division, bTelespazio a joint venture between Leonardo (67%) and Thales (33%) /b, is a global reference in the field of satellite solutions and services. With a workforce of over 3.300 professionals across its offices in Europe and around the world, Telespazio operates an international network of Space Centres and Teleports, offering cutting-edge solutions in Geoinformation Services, Satellite Systems and Operations, and Satellite Communications. /p pJoin us as we continue to push the boundaries of what’s possible in Space. /p pWithin theDigital Solutions – Service Management team, we are looking for a bService Management Specialist /b with experience in Project Management, Process analysis, IT Service Management and the management of Digital transformation initiatives. /p h3Main Responsibilities: /h3 ul liSupport the governance of ITSM platforms and processes through analysis, monitoring, and continuous improvement of operational workflows /li liCollaborate in managing Incident, Change, and Request Management processes, ensuring proper alignment with involved stakeholders /li liGather, analyze, and formalize functional and operational requirements from various business units /li liDesign and optimize workflows and business processes, with a focus on information flows and data quality /li liSupport the creation and maintenance of process documentation (procedures, KPIs, reporting, operational materials) /li liCoordinate project activities,
including planning, risk management, progress monitoring and interaction with multidisciplinary teams /li liCollaborate with technical teams (infrastructure, security, workplace) to ensure solution consistency and integration with existing processes /li /ul h3Role Requirements: /h3 ul li3–5 years of experience in IT Project Management or Process Management, preferably in consulting or corporate environments /li liExperience coordinating IT and digital transformation projects (Agile/Waterfall) /liliFamiliarity with ITSM processes and ticketing tools bServiceNow /b or bJira Service Management /b /li liStrong stakeholder management and effective communication skills with both technical and business teams /li liProblem‑solving attitude, operational autonomy, and strong goal orientation /li liExperience working in multi‑team and multidisciplinary environments /li libFluent in written and spoken English (C1 level) /b /li /ul h3What We Offer: /h3 ul liOur applicable collective labor agreement is the bCCNL for the Private Metalworking Industry and Plant Installation Sector /b /li libWorking arrangement: /bHybrid /li libEmployment category: /b Employee /li libContract type: /bPermanent-term /li li13th-month salary payment /li liPerformance premio linked to Business results /li libWelfare vouchers /b worth €250 per year /li libMeal vouchers /bworth €8.50,
usable at the company cafeteria or for external expenses /li liContinuous learningand development opportunities to enhance both technical expertise and interpersonal skills /li /ul pbThe Company reserves the right to assess the job grade and compensation package based on objective criteria identified during the recruitment process and in line with the seniority level of the selected candidate and the position itself, in compliance with the principles of fairness, transparency and equal opportunities established by applicable legislation. /b /p h3How Does the Recruitment Process Work? /h3 pFollowing the collection of applications, we review and identify the candidates whose profiles best match the required qualifications and skills. Selected candidates will participate in an initial interview with the Human Resources team, focused on getting to know the candidate, as well as assessing motivation and personal competencies. This is followed by a more in-depth technical interview conducted together with the relevant Business team. At the end of the selection process, candidates receive feedback regardless of the outcome, whether positive or negative. /p pFor more information, please visit the following link: Join a Global Company /p h3Why Telespazio /h3 pAt Telespazio, the well-being, safety, and development of our people are at the heart of our corporate culture. We actively foster an inclusive, diverse, and stimulating work environment, promoting the principles of equity and the value of diversity. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age. /p /p #J-18808-Ljbffr
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