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Smartness
pSmartness is seeking a Customer Success Manager to drive revenue growth by maximizing value from our hospitality SaaS platform. You will focus on retention, expansion, and upselling while hitting ambitious targets. /ppYou will manage many daily customer interactions, train users, conduct business reviews, and collaborate with Sales and Product to improve the customer journey. The role requires 3-5 years in SaaS in CSM/AM or Sales, strong CRM skills (Salesforce/HubSpot), and German as a mother /p #J-18808-Ljbffr
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