Global CRM & Customer Experience Lead

15 set - Milano
CALZATURIFICIO STEPHEN

Diesel in Milano is seeking a Head of CRM & Customer Strategy to define and lead the global customer strategy across channels. You will translate insights into actions and oversee Customer Insights, CRM campaigns, engagement and client service, collaborating with regional teams across markets.

The role drives CRM governance, data-driven decision making, and the adoption of best practices in luxury retail. Compensation includes €80.000–€85.000 gross annually plus a 10% incentive, with flexible

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