Vice responsabile - Milano, Lombardia, Italy
Pubblicato il 15-09-2026 - 360 Talent in Milano
Assistant Store Manager – Luxury RTW Store, Via Montenapoleone
Salary: up to €50,000 + Premio & Benefits
Key Responsibilities:
- Support the Store Manager in the day-to-day management and smooth operation of the boutique.
- Lead, motivate, and coach the sales team to achieve sales targets and KPIs.
- Deliver an exceptional and personalised client experience, ensuring the highest luxury service standards.
- Develop and maintain strong client relationships, supporting the team in clienteling and CRM activities.
- Monitor individual and team performance, analysing KPIs and implementing actions to drive business results.
- Ensure the brand image, visual merchandising, and operational standards are consistently maintained.
- Act as a role model and ambassador for the brand, representing its heritage, values, and identity.
- Support stock management, VM activities, and all operational procedures in collaboration with the Store Manager.
Requirements:
- Previous experience in a luxury retail environment, ideally within RTW.
- Proven experience in a supervisory or Assistant Store Manager position,
with strong team leadership skills.
- Strong commercial mindset and solid understanding of KPIs and sales performance.
- Client-focused, with a genuine passion for delivering an exceptional luxury experience.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with both clients and colleagues.
- A natural leader who is elegant, humble, well-spoken, and confident in representing a luxury brand.
- Highly organised, proactive, and able to thrive in a dynamic, target-driven environment.
- English is a must.
About:
- An established and internationally recognised Italian luxury fashion house, renowned for its heritage, craftsmanship, and distinctive approach to contemporary fashion.
- Strong expertise in premium outerwear and ready-to-wear, combining technical innovation, sophisticated design, and exceptional quality.
Due to a high response, we can only contact shortlisted candidates that fit the criteria above.