Field support agent
Pubblicato il 15-09-2026 - Altamira in Verona
Department: Ground Operations
Report to: GOPH
Location: Verona Villafranca
Contract: fixed-term
Main Functions:
Remotely coordination of Air Dolomiti flights irregularities: cancellations, delays, diversions.
Support to the airports of the Air Dolomiti network concerning the correct application of all company procedures (Ground Operations Manual).
Monitoring of extra handling costs in order to implement cost-cutting measures during irregularity handling of Air Dolomiti flights. Requirements:
High school diploma or higher
Fluent English (both written and spoken)
Social skills (teamwork, effective communication)
Analytic approach and problem solving
Good IT knowledge (MS Office)
Be motivated, open-minded, target oriented
Availability to work shifts
Willingness to travel frequently for short periods
Airport customer service and/or ramp dispatcher experience would be considered a plus