13 set - Italia
Gruppo importante
About the role
As Store Manager , you'll combine a strong commercial mindset with warm, inspiring leadership, creating a space where both customers and the team feel connected, motivated and part of the company. We're looking for someone energetic, intuitive and results-driven, who knows how to turn strategy into action while keeping the magic alive on the shop floor.
What you'll do
Sales & Customer Experience Lead the team to achieve and exceed sales targets while always protecting the quality of the customer experience. Analyse key KPIs such as sales, conversion, average basket and individual performance, turning insights into clear actions. Build genuine customer relationships and encourage loyalty through thoughtful, personal service. Team Leadership Inspire, coach and support your team to perform at their best and grow within their roles.
Set clear expectations, provide regular feedback and celebrate both individual and team achievements. Organise schedules, shifts, holidays and daily priorities to ensure the store runs smoothly. Store Operations Oversee stock management, replenishment and back-of-house organisation. Manage returns, exchanges and online orders, ensuring a seamless experience for the customer.
Guarantee that internal processes, documentation and operational standards are followed consistently.
Anticipate challenges and solve them with a practical, proactive and positive mindset. Strategy & Collaboration Share valuable insights from customers, the team and store performance to help improve the business. Identify opportunities to enhance sales, operations and the overall customer experience.
What we're looking for:
People who Are passionate about fashion and delivering outstanding customer experiences. Naturally connect with people and communicate with confidence. Enjoy working in a dynamic, fast-paced environment. Are proactive, positive and detail-oriented. Speak fluent italian and english, other languages will be a plus.
Why join
Flabelus? Be part of a fast-growing international fashion brand. Join a close-knit team where every contribution matters. Grow your career alongside an expanding business. Represent a brand built on creativity, craftsmanship and storytelling. Help create magical moments for customers every single day. We can't wait to meet you!
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GRANDE FOREDIT