Enterprise Network Support Engineer

15 set - Italia
Omada by TP-Link Italia

TP-Link Italia is seeking an experienced, customer-facing Business Network Support Engineer to join our local Italy team. The role focuses on SMB/Enterprise networking and business customers, acting as the technical owner for escalated complex cases from L1 or directly from customers and partners.
You will perform hands-on troubleshooting, communicate directly with customers, and collaborate with L3 teams to drive issues to resolution.
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