Senior Program Manager, Repair Ops
Pubblicato il 15-09-2026 - Altro in Milano
As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me. Lime is hiring a Sr Program Manager, Repair Operations to build and scale the operating system for Repair Operations worldwide. We're looking for a global transformation leader who can align markets around common operating standards and lead measurable improvements in repair quality, efficiency, and compliance. This pivotal role brings together continuous improvement, tooling, training, data, and cross‐functional execution to build repeatable systems and help teams deliver consistent results at scale.
You will lead a globally diverse team of project managers in turning complex operational problems into scalable solutions—from diagnosing root causes and testing changes in live operations to validating impact and translating proven practices into global standards. You will partner closely with Local Operations, Central Operations, Supply Chain, Product, Engineering, Data, and Finance to build alignment, drive adoption, and embed sustainable change across markets.
This is a hybrid position with a requirement for candidates to reside in Milan to maintain effective collaboration across teams.
What You'll Do:
Own the global Repair Operations program, including the priorities, operating model, governance, and change‐management approach required to improve performance across markets.
Lead and develop the global Repair Operations team, setting priorities, operating standards, and a consistent performance‐management approach for a diverse team of project managers.
Design and scale a common Repair Operations management system, including global standards, operating cadences, performance metrics, and contin