Customer Experience Representative
Pubblicato il 15-09-2026 - WOOLRICH in Piemonte
About BasicNet GroupBasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa®, Robe di Kappa®, Jesus® Jeans, Superga®, K-Way®, Sebago®, Briko®, Woolrich® and Sundek®. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.About WoolrichEstablished in Pennsylvania in 1830, we call ourselves the “Original Outdoor Clothing Company”, having produced quality garments for outdoor enthusiasts for over 190 years. At Woolrich we continue the legacy of our heritage into our present and future by empowering life in the elements and bringing long lasting authenticity to new generations of consumers.Who We're Looking ForFor the Woolrich store in Serravalle Designer Outlet, we are looking for experienced Sales Assistants.As a Sales Assistant, your goal is to provide customer service and sales excellence.You will be responsible for ensuring that the store consistently has an appearance that encourages sales through maintenance of order,
cleanliness and completeness of the range.You will be expected to ensure courtesy, friendliness and kindness, collaborating positively with the team.Key ResponsabilitiesSupporting the customer in the sale; Maintaining, managing and handling merchandise on display; Replenishing stock in order to ensure maximum levels of merchandise availability in the department; Maintaining order and cleanliness in the store; Managing fitting rooms following company guidelines; Managing cashier operations.Knowledge, Skills and Abilities requiredPrevious experience as a Sales Assistant in established retail reality; Excellent knowledge of English language (any other languages will be considered plus); Excellent communication and interpersonal skills; Reliability, dynamism, courtesy and flexibility in schedules.Initial placement on a fixed-term contract, tempo parziale (32h).This role comes with an annual gross salary of around €20.000, plus a range of company benefits.Woolrich is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, Woolrich offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.