Overview At Cover Go, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C; We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We are an international, diverse team with members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We have grown our annualized revenue substantially since January 2021 What You'll Do We are seeking a highly experienced Health Insurance Subject Matter Expert (SME) who has lived and breathed insurance operations and is ready to help transform the industry through technology.
They think in systems, challenge the status quo, and are excited to translate years of operational expertise into intelligent product features, automation logic, and scalable workflows.

This person brings deep health insurance domain knowledge and the drive to change the industry. This is a hands-on, embedded role working closely with Cover Go's product and engineering teams to ensure what is built is accurate, compliant, and truly reflects how health insurance works in the real world.
Responsibilities
Domain Expertise & Product Collaboration: Support the product team throughout the feature development lifecycle with deep health insurance expertise and operational insight Translate end-to-end health insurance processes — underwriting, policy administration, claims, renewals, billing — into clear product requirements and functional documentation Validate and define business rules, decision engines, and workflow logic to ensure outputs are accurate, compliant, and usable in real-world scenarios Participate in User Acceptance Testing (UAT) to validate functionality, workflows, and business logic STP, Automation & Workflow Design: Design

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