Global security operations center
Pubblicato il 15-09-2026 - Matchtech in Italia
Hybrid – Bollate (Milano), 2 days a week in the office Ready to Make an Impact? This is a permanent role with strong local responsibility and high visibility within a global organization. You will play a key role ensuring that external cybersecurity providers deliver high-quality, scalable, and efficient SOC services across multiple regions. This position is ideal for someone who excels in vendor strategy, service governance, and cybersecurity procurement , rather than hands-on SOC operations.
What You Will Do
Leading Security Operations Center (SOC) functions in a multinational environment. Stakeholder & Global Coordination Act as the main interface between internal stakeholders and external SOC cybersecurity providers.
Collaborate with global security, IT, risk, and procurement teams. Provide strategic reporting and insights to senior leadership based on vendor performance and service outcomes KPI Definition & Performance Management Define and implement KPIs and success metrics that SOC providers must meet, aligned with business and security objectives.
Establish performance dashboards and reporting models to track vendor effectiveness and service quality.
Challenge providers on delivery, driving continuous improvement and accountability . Global SLA Governance Oversee and govern SLAs delivered by SOC and cybersecurity providers across multiple sites globally. Ensure consistency, scalability, and quality of services across regions (including remote service delivery models). Manage escalations at a strategic level, ensuring issues are resolved efficiently and improvements are implemented.
Ensure that all externally delivered SOC services meet organizational standards, regulatory requirements, and security strategy. Drive service maturity by working closely with vendors to enhance detection, response, and resilience capabilities. Align vendor services with evolving threats, risk landscape, and global security roadmap. Other: Lead technical bid processes (RFP/RFI/RFQ