15 set - Italia
San Clemente Palace Kempinski Venice
Responsibilities
A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to:
Welcome, greet and appreciate guests for using the establishment.
Perform guest check-in and check-out duties.
Address guest’s needs and resolve their concerns and complaints.
Take online and phone reservations.
Collect guest information, including contact details and dates of their stay.
Assign rooms and hand out keys.
Prepare bills and take payments.
Take and pass on message to guests and act on requests in an efficient and prompt manner.
Good knowledge in PMS, Opera.
Fluency in Italian and English.
16 set - Lissone
Adecco Italia
16 set - Somma Lombardo
SAMARCANDA
16 set - Catanzaro
Gierre Contact Call Center
16 set - Avigliana
Gelati PEPINO 1884