Remote Customer Experience Manager

15 set - Lombardia
Exante

EXANTE, a global wealth‑tech company, is seeking a Customer Experience Manager in a flexible setup. You will champion service excellence, act as the voice of the customer, and lead initiatives to elevate satisfaction and loyalty across our client base.

Reporting to the Marketing Director, you will map ICPs, CJMs and conduct market research while partnering with teams to improve key client journeys from registration through reporting.

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