Head of Customer Success

15 set - Italia
Asklocala

Locala in Milan is seeking a Head of Customer Success to lead the Account Management and Trading teams, delivering exceptional client service and revenue growth. You will partner with senior leaders to align growth strategies and optimize operational performance.
Responsibilities include overseeing multi-channel campaigns (Mobile, Desktop, CTV, DOOH), mentoring teams, shaping client strategy, and driving upsell opportunities while ensuring campaign excellence and data-driven reporting.
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