15 set - Italia
University of Nebraska System
Job Summary:
This position will assist the University community and partners with exemplary support through the utilization and promotion of industry standard tools and best practices, in a manner consistent with ITS policies and standards. This position will participate in the utilization and deployment of new technologies, documentation of processes, tracking of inventory, and will work with our stakeholders to provide hardware and software support as well as training for supported technology.
This position will participate in and organize research and testing of innovative technologies, provide support for specialized applications, servers, and equipment. Serves as a knowledgeable resource for other client services team members. They will work closely with other specialists throughout ITS including networking, security, academic technology, and endpoint security to provide industry standard best practices and support to university departments.
This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed,
a passion for higher learning, and acting with integrity.
Additional Info
About Us:
University of Nebraska employees enjoy a flexible benefits program allowing you to customize your benefits to suit your personal needs; paid vacation and sick leave in addition to 13 paid holidays; access to career-advancing educational programs, including employee and dependent tuition vantaggi applicable at any of the NU campuses; and immediate vesting pre-tax retirement benefits.
Required Qualifications:
Two years post-secondary coursework
3 years experience with desktop and/or helpdesk support
Thorough knowledge and experience with Microsoft Windows and/or Apple macOS operating systems, software application administration, and hardware
Experience with direct customer support
Equivalent combination of education and experience, that provides the required knowledge, skills, and abilities may be considered.
Preferred
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