Account Operations Specialist

16 set - Milano
Altro

InPost is a leading player in the business-to-consumer parcel delivery market. In Poland, they are successfully redesigning the last mile for e-commerce as the market leader. InPost covers the Italian market with a network of 5000 PUDOs (Pick Up and Drop Off points) and 3000 fully automated parcel lockers (that are accessible 24/7) enabling customers to collect, send, and return parcels at their earliest convenience. The aim is to continue scaling InPost in the Italian market in a similarly rapid trajectory to that of Integer’s Polish home market. Our constantly expanding location/host partners include major supermarkets, petrol stations, railway stations, subways and shopping centers. We’re passionate about our mission and products and our People are the reason we succeed. We’re looking for people with drive and curiosity, who will join us in re-writing the norm
Overview
We’re investing in our Customer Experience and on a mission to take our Customer Service & User Experience to the highest level. This role is a crucial part of this transformation.
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