Application Support Specialist
Pubblicato il 16-09-2026 - Kirey Group in Italia
Kirey is one of the leading European groups specializing in technology consulting and system integration, with a distinctive positioning in the field of data-driven innovation.Through a comprehensive portfolio of solutions including Data & AI, Cloud, Software Development, Cybersecurity, Infrastructure & Automation, and Monitoring , Kirey transforms data complexity into intuitive and accessible solutions, enabling its clients to achieve their business objectives.
Headquartered in Italy, with a well-established international presence and nearly 1,500 employees , Kirey has successfully delivered more than 10,000 projects for leading clients across the Insurance, Banking, Manufacturing, Retail, Public Administration, and Services & Energy sectors.
At the heart of Kirey's success are its people, who are given the opportunity to fully express their talent and play an active role in the company's value chain. This is made possible through continuous investment in professional development and training, the promotion of innovation and creativity through skills enhancement,
and a strong commitment to inclusion and diversity, supported by dedicated initiatives.
YOUR ROLE
We are looking for a Application Support Specialist to join our Application Management Services (AMS) team within the Insurance sector.The selected candidate will work as a 1st and 2nd Level Application Support Specialist , joining dedicated teams responsible for the management and support of mission-critical applications supporting core business processes.The successful candidate will contribute to ensuring the operational continuity of application services by supporting business users, monitoring production systems, and managing application issues in compliance with contractual Service Level Agreements (SLAs).
Responsibilities
Responsibilities
Ensure the operational support of assigned applications.
Manage Incident, Service Request, and Problem tickets.
Provide first- and second-level application support to