Frond Desk Agent/Guest Services Officer

16 set - Lombardia
Navis Consulting

The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced, multicultural environment.

Key Responsibilities:
Greet and assist guests with check-in,

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