Information Technology Support Specialist
Pubblicato il 16-09-2026 - AVASO Technology Solutions in Bolzano
Job Opportunity: Onsite Support field Engineer at AVASO Technology
Employment Type: Dispatch
Experience: 2+ years
Company Overview:
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands‑on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking an experienced Onsite Support field Engineer to join our team in Location: Bolzona, Italy The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:
- Provide on‑site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
- Troubleshoot and resolve hardware, software, and network‑related issues.
- Install, configure,
and maintain desktop systems, laptops, and peripherals.
- Ensure the deployment of operating systems, updates, and software packages.
- Work with the IT team to resolve and elevate issues as needed.
- Perform routine system audits and ensure systems are up‑to‑date and secure.
- Provide end‑user training and technical documentation where necessary.
- Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications:
- 2+ years of experience in Desktop Support or similar roles.
- Strong experience with Windows OS, Mac OS, and Linux environments.
- Experience with Active Directory for user management, group policies, and security.
- Proficient with remote desktop tools and troubleshooting techniques.
- Experience with networking protocols (TCP/IP, DNS, DHCP).
- Strong knowledge of MS Office Suite and other productivity software.
- Expertise in hardware