Digital Impact Assistant - IT Assistant on Site

16 set - Firenze
UNICEF

UNITED NATIONS CHILDREN’S FUND JOB PROFILE

Job Title: Digital Impact Assistant

Supervisor Title/ Level: Senior ICT Associate #16082

Office: Office of Strategy and Evidence (OSE) - Innocenti

Organizational Unit: Post Location: Florence, Italy

Job Level: GS-5

Organizational Context and Purpose for the job

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

The Office of Strategy and Evidence - Innocenti provides leadership across UNICEF and is accountable for the areas of data, research and evidence generation, foresight, knowledge, and assure development effectiveness through strategic planning, monitoring and results & risk management. It drives the evidence to globally position the Organization on all child related issues, monitor SDGs and serves as the institutional lead for excellence in data,



research and foresight on children and child rights to primarily support the national governments and stakeholders' as well as United Nations and the global community to progressively realize the rights of the child everywhere.

By integrating data generation and use, research and foresight with programme effectiveness, OSE informs and strengthens the acceleration of progress towards SDGs, delivery of the Strategic Plan’s results for children at country level, contributes to thought leadership, and helps anticipate emerging challenges, thus, making sure that Country Programmes are informed and respond to national priorities for children according to different contexts, including humanitarian.

OSE sets global standards, provides Organization-wide oversight and governance of evidence for the effective and methodologically sound and ethical collection, production of publications, disclosure and use of data, research and knowledge, and validates the quality of evidence, including the development of standards, tools, and systems for capturing, sharing, and applying learning across all levels of the organization.

Purpose

The Digital Impact Assistant is accountable for the delivery of effective and efficient first-line support services to all OSE office staff and consultants. Responsible for diagnosing, resolving, or escalating Help Desk calls and other duties related to IT applications or processes in a timely manner. The incumbent provides effective support for routine ICT tasks for the Innocenti ICT Office. He/she supports migration related to new technologies and provides support and guidance to users.

III. Key functions, accountabilities, and related duties/tasks

To see the full vacancy and apply, kindly check the only official application channel: Vacancies | UNICEF Careers

Thank you for your interest in our Organization.

Please note that UNICEF can only consider complete applications submitted through the official application channel. Applications submitted through any other means cannot be accepted.

Job Type: Full-time

Work Location: In person

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