14 set - Bardi
Ge Healthcare
OverviewAs a Field Service Engineer, you install, configure, maintain, and repair medical equipment to ensure optimal performance and regulatory compliance.
You will work within a cross-functional team to support one modality, train staff, and perform preventive and corrective maintenance with a focus on safety and quality.
You'll document activities, engage with customers, and escalate complex issues while contributing to service-led growth.
This role combines hands-on technical work with data-driven improvement and close collaboration with healthcare teams.
ResponsabilitàInstall and configure a range of medical equipment focusing on one modality
Conduct testing and calibration to ensure optimal performance
Train healthcare staff on operation and basic troubleshooting
Perform preventive maintenance and corrective operations of moderate complexity
Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics
Apply and coach to ensure EHS and compliance standards are met
Leverage customer knowledge to assist with contract and on-demand revenue growth
Escalate complex problems to experienced peers
Lead communications with customers and serve as escalation point for concerns, including installations
Remote fixing and equipment diagnostics
Requisiti fondamentaliProficient in CT PET, Nuclear Medicine modalities; developing knowledge in another
Knowledge of Lean & Continuous Improvement principles
English and Italian: Read, understand, and hold conversations
Strong written and verbal communication skills
Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings
Comfortable using digital tools to analyze performance data and communicate results through structured presentations
Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination
Technical curiosity
Safety-first mindset
Collaboration and one-team approach
CT PET, Nuclear Medicine modalities
Lean & Continuous Improvement principles
Excel, PowerPoint, data analysis and presentation tools
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