Hybrid SAP Support Specialist — SLA-Driven Service Lead

16 set - Parma
Chiesi Group

pChiesi, HQ in Parma, is seeking an SAP Application Support Specialist on a temporary contract to join the Global ICT team. You will manage internal and external application support services in collaboration with the team, ensuring performance aligns with business needs. /ppYou will handle contract lifecycle, SLAs/OLAs, incident resolution, and coordination with vendors and stakeholders, delivering high-quality technical support and knowledge base content. /p #J-18808-Ljbffr

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