Customer Service Representative – Italy
Pubblicato il 14-09-2026 - Terumo Neuro in Milano
p bJOIN OUR TEAM AT TERUMO NEURO!
/b /ppbr/ppAt bTerumo Neuro /b, a leading medical device company, we are committed to advancing healthcare through innovative technologies and a strong sense of purpose.
/ppbr/pp bJoin our dedicated Customer Service team /b /pp bPosition: /b Customer Service Representative – Italy /pp bLocation: /b Milan (Hybrid – at least 3 days/week on-site) /ppbr/pp? bYOUR MISSION: /b /pp Process customer orders (direct consignment) via bSAP HANA ERP /b /pp Maintain customer account records order histories /pp Support consignment tender agreements /pp Monitor inventory, consignment trunk stock /pp Manage returns (RGAs, complaints) with global CS QA teams /pp Coordinate product returns with European warehouse /pp Assist customers, sales teams distributors (availability, order status, deliveries) /pp Handle inquiries ensure timely follow-up /pp Prepare sales reports upon request /ppbr/pp? bYOUR PROFILE:
/b /pp? Previous experience in customer service or a recent graduate in the field /pp? Strong MS Office skills (Word, Excel, Outlook, Teams) /pp? Ability to multitask prioritize /pp? Detail-oriented responsive /pp? Excellent communication phone skills /pp? Fluent Italy /ppbr/pp bBONUS POINTS: /b /pp? Experience in high-tech, pharma or medical device industry /pp? Knowledge of SAP ERP /pp? Experience supporting direct sales organizations /pp? Bachelor's degree or Master's degree /pp? Fluent English /ppbr/pp? bReady to make an impact?
/b /ppApply now and be part of a dynamic, international team at Terumo Neuro!
/ppbr/pp#TerumoNeuro #WeAreHiring #CustomerService #JobOpportunity #MilanJobs #CareerOpportunity #CustomerSuccess #SAP #MedicalDevices #Teamwork #JoinUs #NowHiring #Ita /p