Technical Support Engineer

14 set - Milano
Felicitysolar

pstrongAftersales Engineer (Italy Branch) /strong /ppbr / /ppstrongLocation: /strongVia Leone Tolstoi 69, ***** Limbiate MB,Milano /ppstrongSalary range: /strong ********* monthly (gross salary) /ppbr / /ppstrongResponsibilities: /strong /pp1.
Troubleshooting: Conduct remote or on-site investigations to identify product issues, maintain system operation, and ensure customers can use the products effectively.
/pp2.
Pre-sales support: Prepare technical proposals, write bid documents, demonstrate product functions to customers, and assist sales in closing deals.
/pp3.
Post-sales training: Teach customers how to use the products, collect feedback and pass it on to the RD department to improve the products.
/pp4.
Translation requirements for product and technical materials.
/ppbr / /ppstrongRequirement: /strong /pp1.
Be willing to accept business trips arranged by the Italy branch for the market area.
/pp2.
Have at least two years of relevant or similar work experience.
/pp3.
Priority will be given to those who have worked for Chinese companies and have experience in leading teams.
/pp4.
Italian, Chinese and English proficiency for daily communication.
French is an added advantage.
/p

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