16 set - Milano
Cross Border Talents
Location
EU-based (Relocation required – support provided)
Employment Type
Full-time
Eligibility
EU citizens only (right to work within the European Union required)
Job Summary
We are looking for an Italian Speaker Customer Service Representative to join our international support team. The role involves assisting Italian-speaking customers and delivering an excellent customer experience in a fast-paced, multicultural environment. Willingness to relocate within the EU is required.
Key Responsibilities
- Support Italian-speaking customers via phone, email, chat, or social media
- Handle inquiries related to products, services, orders, and billing
- Resolve customer issues professionally and efficiently
- Document interactions accurately in internal systems
- Meet quality standards and performance targets
Requirements
- Native or fluent Italian (C1/C2 level)
- English C1 level or higher
- EU citizenship (mandatory)
- Willingness to relocate within the European Union
- Strong communication and problem-solving skills
- Basic computer skills and adaptability
- Flexibility to work shifts if required
What We Offer
- Competitive salary
- Relocation Support (Flight + Accommodation)
- Paid training and career development
- International working environment
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