16 set - Milano
Moncler
IT In-store Application Specialist
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For our Worldwide Information & Technology Transformation Function, we are looking for a curious and solution-oriented IT In-store Application Specialist to join the IT Client Facing Applications team, based at our HQ in Milan.
Your Impact
Within the omnichannel retail environment, the In-Store Application Specialist will contribute to technical governance, application evolution, and operational continuity of the solutions used at Moncler and Stone Island boutiques, combining solid technical expertise with a strong focus on the in-store user experience.
In Particular, The Resource Will Be Responsible For
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- Manage the implementation, maintenance, and evolution of clienteling and retail applications for Moncler and Stone Island boutiques;
- Monitor mobile and omnichannel solutions (web, native, and React Native), ensuring quality and operational continuity;
- Provide second-level technical support to the Retail network,
troubleshooting application and operational issues;
- Identify continuous improvement opportunities and contribute to the application evolution roadmap;
- Coordinate technology partners across requirements definition, development, testing, and release activities, ensuring quality and timely delivery;
- Support application configuration, development, evolutionary maintenance, and code analysis in collaboration with internal and external teams;
- Support store users in resolving issues and promoting operational best practices.
Qualification
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- Degree in Computer Science, Engineering, Information Technology, or a related field;
- Strong analytical, technical troubleshooting, and problem-solving skills;
- Knowledge of web and mobile applications, system integrations, and REST APIs;
- Experience with relational databases and SQL, with knowledge of NoSQL databases and data management paradigms;
- Ability to analyze and wor
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