14 set - Milano
Poltrona Frau
The Process Quality Engineer is responsible for analyzing issues and non-conformities within manufacturing processes, identifying their root causes, and implementing corrective actions.
The role involves close interaction with various internal departments and collaboration in activities related to the achievement and periodic audits of quality certifications.
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This position reports directly to the Poltrona Frau In Motion Quality Manager.
Main activities
ensuring dedicated oversight of the Quality Management System within the In Motion Business Unit
acting as a team leader in process investigations and in the definition of corrective action plans ensuring their implementation and effectiveness
managing customer product complaints, including inspection and reporting activities on returned goods, and recording them in the company database
assisting customer auditors and third-party auditors during assessments of the In Motion Management System
supporting activities related to internal PCPA-1DP processes
performing product audits on a sample basis across all active product lines (dock audits)
supporting the Engineering department in the preparation and updating of PFMEAs, material control plans, and process control plans
conducting Measurement System Analysis (MSA) studies for new projects when required
performing statistical analyses of manufacturing processes when necessary
providing support in the preparation and updating of In Motion Management and Technical Procedures, as well as related documentation
promoting corrective, preventive, and continuous improvement actions related to process control activitiescontributing to the development and monitoring of performance indicators (KPIs)
supporting and carrying out internal system audits
Education And Experience
degree in Management Engineering
at least 3 years of experience in Quality environment
fluent English, both written and spoken
Skills And Competencies
strong ability to communicate clearly and effectively with customers and xysqume internal stakeholders
results-oriented mindset, with a strong focus on achieving quality objectives and ensuring customer satisfaction
excellent problem-solving skills, with the ability to identify root causes and implement effective corrective actions in a timely manner
analytical mindset, with the ability to interpret data and reports to support informed decision-making and continuous improvement initiatives
strong interpersonal and stakeholder management skills, with the ability to collaborate across functions and manage expectations effectively
ability to adapt to a dynamic and continuously evolving work environment
Workplace
Montegranaro (FM).
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