Client Solutions Manager - Commerce - Global Business Solutions

14 set - Milano
Tiktok

OverviewAs a Client Solutions Manager, you bridge TikTok's platform capabilities with partner needs to deliver measurable growth.
You'll drive full-funnel campaigns, educate partners on solutions, and translate data into compelling ROI-focused narratives.
Collaborating with sales, product, and Brand Partnerships, you'll monitor performance and guide strategy to secure ongoing investment.
This role blends advisory, execution, and cross-functional influence to scale client success.
ResponsabilitàClient Excellence: nurture global partnerships to achieve shared growth with Brand Partnerships
Campaign Execution: lead end-to-end campaign strategy, measurement, reporting, and optimization
Product Go-to-Market & Adoption: educate partners on TikTok solutions and best practices, drive adoption
Strategic Insights, Data Analysis & Optimization: deliver actionable insights and recommendations via QBRs and executive updates
XFN Collaboration: partner with Product, Measurement, Creative, Solutions Engineering, and Operations to boost performance and innovation




Requisiti fondamentaliExperience as Account Manager / Client Solutions Manager / Media Manager / Digital Marketing Manager in brand, agency, or tech
Hands-on experience with full funnel digital marketing and measurement
Strong understanding of media and advertising landscape; experience in digital and programmatic sales
Experience analyzing data to derive insights on campaign performance
Knowledge of tracking (Pixel, Events API/CAPI, MMP), attribution (MMM, MTA), measurement (BLS, CLS, ULS), and catalog management
Ability to thrive in a rapidly evolving environment; adaptable to change
Fluent in Italian and English (high proficiency in both)
Strong communication and storytelling in translating technical concepts for non-technical stakeholders
Proactive and results-oriented mindset
Excellent organizational and project management skills
Pixel tracking
Events API (CAPI) and MMP knowledge
Attribution models (MMM, MTA)

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