14 set - Milano
Ef Education First
OverviewIn this role you guide the entire student journey for the Italian market, from initial inquiry to arrival on campus, blending recruitment, consultative sales, and dedicated customer care.
You will collaborate with EF offices and campuses to ensure a smooth transition and outstanding experience for students and families.
The role sits at the intersection of sales, admissions, and student services within a fast-growing, international environment.
You will help shape EF Academy's presence in Italy and support families making transformative educational choices.
Retribuzione / Benefitsbase salary 30,********,000 gross per year (RAL)
career advancement opportunities
international environment in Milan
trainings and kick-offs
EF Hello Premium App for language skills
staff discounts on EF programs
ResponsabilitàOwn the Italian-market recruitment cycle from inquiry to enrollment and arrival
Manage relationships with prospective students and parents, from first contact through campus arrival
Advise families on EF Academy programs, destinations, and academic pathways
Deliver highly personalized, consultative experiences addressing family needs
Proactively manage recruitment pipeline and drive applications toward enrollment
Oversee post-enrollment journey as primary contact to ensure smooth transition to campus
Coordinate with international admissions teams and campuses to prep students for arrival
Organize and participate in school fairs, information sessions, and individual consultations
Build relationships with schools, counselors, partners, and stakeholders
Identify opportunities to strengthen EF Academy's presence in the market
Deliver outstanding customer experience throughout the journey from first contact to arrival
Requisiti fondamentaliFluency in Italian, English, and Spanish (mandatory)
Experience in client-facing, consultative sales, recruitment, admissions, education, or business development
Strong communication and relationship-building skills
Ownership mindset with accountability for commercial results and customer experience
Commercial, results-oriented mindset with commitment to customer care
Excellent organizational skills and attention to detail
Ability to work independently in a fast-paced environment
International mindset; studying, living, or working abroad valued
Resourceful, proactive, and initiative-taking
Experience in international education, study abroad, or premium services is advantageous
excellent communication
relationship-building
ownership and accountability
proactive problem-solving
independence
fluency in Italian, English, and Spanish
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