It Program & Demand Manager
Pubblicato il 14-09-2026 - Carnival Cruise Line in Genova
OverviewIn this role, you connect business ambitions with technology execution to drive transformation and operational value.
You will operate at the IT Business Partnership interface, shaping initiatives across commercial, digital, financial, and operational domains.
You translate strategic objectives into actionable roadmaps, governance, and delivery plans within complex enterprise settings.
You lead cross-functional programs, balancing priorities and managing risk to realize measurable impact.
This opportunity offers a chance to influence Costa's technology landscape and product-enabled transformation at scale.
Retribuzione / Benefitsdaily meal vouchers
exclusive discounts
Wellbeing@Costa platform
free medical insurance
welfare benefits for family
tailored learning programs
ResponsabilitàAct as a trusted advisor to business stakeholders to identify, qualify, and prioritize strategic needs
Translate business objectives into structured requirements, roadmaps, and technology initiatives
Lead complex technology-enabled programs with governance, planning, prioritization, and value realization
Coordinate across Product teams, Enterprise Architecture, Data & AI, vendors, and system integrators
Shape solutions with measurable business value and contribute to the evolution of Costa's technology landscape
Requisiti fondamentali8-10 years of experience in Program Management, Demand Management, Business Partnership, PMO, Digital Transformation, or related transformation initiatives
Proven ability to engage senior stakeholders and translate priorities into initiatives, roadmaps, and delivery plans
Strong track record leading cross-functional programs and managing risks across multiple stakeholders
Familiarity with technology delivery environments, working with product teams, external vendors, and system integrators
Experience in commercial, digital, customer-facing, or operational transformation initiatives is a plus
Exposure to domains such as Pricing, Revenue Management, CRM, Order Management, Billing, or Omnichannel Customer Journeys is advantageous
Strong communication, analytical thinking, decision-making, and curiosity about AI, automation, and emerging tech
stakeholder management
communication
analytical thinking
Program Management
Demand Management
Business Analysis