Clinical Field Service Engineer

16 set - Sesto San Giovanni
Waters

Overview

Are you looking for an impactful role within a growing business that helps advance science and improve human health?Would you enjoy the freedom of a field-based role where no two days are the same and you can become a trusted technical partner to our customers?Are you looking for opportunities to grow, develop, learn and progress in your career?Would you like to join a global, innovative technology organisation that is strongly committed to diversity, equity and inclusion?If your answers are yes, then we would love to hear from youAt Waters, we design and manufacture innovative products, solutions and services that help our customers solve important scientific challenges. Our people make a real difference through their work. They are passionate about what they do, proud of their accomplishments and central to making Waters a great place to work.As a Clinical Field Service Engineer, you will support customers operating Waters LC-MS systems within regulated clinical laboratory environments. This is a varied and rewarding field-based role in which you will install,



maintain and repair analytical systems, solve technical problems and build trusted relationships with the customers you support. No two days will be the same.As a global organisation, Waters offers a wide range of opportunities to learn, grow and develop. Many of our team members have progressed within Field Service or moved into other areas of the business, including applications support, sales, global technical support and leadership.

Responsibilities

So, what does a Clinical Field Service Engineer do? Below are some of the key responsibilities:Install, qualify, calibrate, maintain, troubleshoot and repair Waters LC-MS systems within regulated clinical laboratory environments.Analyse system performance and diagnostic data to identify the source of technical problems and determine the appropriate corrective action.Work closely with our wider technical and support teams to resolve issues efficien

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