16 set - Milano
Workday
Overview
In this role you help customers realize value from Workday by delivering targeted consulting and hands-on guidance during their post-Go-Live journey. You act as a trusted Workday advisor, guiding configuration, answering questions, and demonstrating features to drive adoption. You’ll work with cross-functional teams to create programs and materials that enable customers to succeed with Workday. You’ll join a collaborative culture that emphasizes growth, curiosity, and meaningful impact for customers.
Retribuzione / Benefits
- flexible work arrangements
- competitive base pay
- annual stock grants
- premio plan potential
- equal opportunity employer
- accommodations available
Responsabilità
- Conduct research to understand customer questions and Workday concepts
- Deliver small scope consulting with configuration guidance and demonstrations
- Troubleshoot product configuration to meet customer requirements
- Communicate responses and value clearly to customers
- Create and deliver customer presentations on Workday features (Accelerator Webinars)
- Provide one-on-one consulting to accelerate feature adoption (Feature Accelerator)
- Review customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Maintain product expertise and Workday Certification(s), stay aligned with roadmap
- Stay updated on industry practices and engage customers on topics
- Help develop new programs to drive customer feature adoption
- Deliver other Customer Enablement services (Office Hours, configuration reviews, deployment of Workday features)
Requisiti fondamentali
- 3+ years of Prism Analytics experience
- 3+ years of Workday HCM/Financial Reporting & Analytics experience
- 5+ years of HCM Reporting, Analytics, and Data warehousing for enterprise software
- 3+ years of IT implementation experience
- 3+ years of software consulting experience
- Workday Certification or ability to certify in Prism Analytics and at least one Workday module
- Ability to u
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