16 set - Milano
Altro
Beko Europe is looking for a motivated and analytical intern to join the Infrastructure & Operations (I&O;) organization. The intern will support operational excellence initiatives across multiple technology domains, including Network, Cloud, SAP, End User Services, Data Center, Security and Infrastructure Operations.
The role offers a unique opportunity to gain hands-on experience in enterprise IT operations while contributing to data-driven decision-making, performance analytics, process improvement and automation initiatives.
Your responsibilities will include Operational Performance Analytics Collect, consolidate, and analyze operational data from multiple infrastructure domains.
Develop and maintain KPI dashboards and operational scorecards.
Support the creation of regular management reports and executive summaries.
Identify trends, recurring issues, and opportunities for service improvement.
Measure operational performance against SLAs, KPIs, and service targets.
Automation & Process Improvement Support the identification of repetitive operational activities suitable for automation.
Develop simple automations, scripts, and workflows using modern IT and productivity tools.
Contribute to continuous improvement initiatives across Infrastructure & Operations.
Assist in standardizing operational reporting and data collection processes.
Cross-Domain Infrastructure Support Collaborate with Network, Cloud, SAP, Infrastructure, and Service Management teams.
Support operational reviews, service governance activities, and improvement programs.
Assist in incident trend analysis, problem management reviews, and root-cause investigations.
Participate in operational meetings and contribute data-driven insights.
Build dashboards and visual reports using tools such as Power BI, Excel, or similar analytics platforms.
Transform complex operational data into clear management insights.
Support executive presentations and operational review materials.
Currently pursuing a master's d
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