Head of Customer Operations

16 set - Milano
Experteer Italy

SAINT LAURENT Operations Manager Southern Europe Pronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati". In this role you will lead Southern Europe operations for Saint Laurent, focusing on compliant, sustainable store processes and efficient stock management. You will partner with store management to ensure consistent customer experience and execute omni-channel rollouts. You will oversee inventories, maintenance contracts, and new openings or relocations, driving turnover and space optimization. This is a hands-on, cross-functional role in a fast-paced luxury environment with travel across Southern Europe. You will influence operational standards and contribute to the brand's premium, cohesive retail experience.



annual premio opportunity additional benefits per company policy Support day-to-day store operations in Southern Europe Monitor customer service to deliver excellent experience and consistency across stores Prepare and follow up inventories to ensure product turnover and space allocation Manage maintenance suppliers and contracts Lead operations for new openings, relocations, seasonal openings/closures 5+ years in retail operations in a fast-paced luxury xivgfpx retail environment Experience in stock management and administrative tasks Excellent project management skills Excellent English skills (written and verbal); Spanish a plus Commitment to participate in an innovative project Ability and flexibility to travel within Southern Europe (Italy, Spain, Greece, Portugal)

Meccanico - 0149

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