16 set - Auna di Sotto
A. Loacker SPA/AG
Are you passionate about technology, problem-solving,
and delivering excellent user support? Do you enjoy working across different IT
domains while ensuring smooth day-to-day operations? Then you might be the
person we're looking for.
As an IT Operations & Support Specialist,
you will play a key role in ensuring the reliability and performance of our IT
services. You will provide advanced support, contribute to operational
excellence, and collaborate closely with colleagues, external partners, and
business users to deliver a seamless IT experience.
Your Responsibilities
- Provide
2nd and 3rd level support for IT incidents and service requests
- Troubleshoot
applications, networks, and operating systems
- Perform
monitoring, patching, backups, and maintenance activities
- Maintain
operational documentation and knowledge base articles
- Support
IT projects and collaborate with internal and external stakeholders
- Provide
onsite support and participate in on-call activities when required
- Participate to on-duty-call service
- Perform
security related activities up to 20% of the total time out of business
hours
Your profile
- Technical
qualification in IT or a comparable field
- Previous
experience in IT Support, Help Desk, or IT Operations
- Strong
troubleshooting and problem-solving skills
- Knowledge
of IT infrastructure, operating systems, and service management practices
- Good
communication skills and a service-oriented mindset
- Fluent
English; German and/or Italian are an advantage
What We Offer
- An
international company that cares about people and the planet
- The
opportunity to help build and shape a structured IT Operations environment
- A
collaborative and international working atmosphere
- A company
culture that values innovation, teamwork, and sustainability
- Training
and development opportunities through the Loacker Academy
- Company cafeteria
In accordance with EU Directive 2023/970 on pay
transparency, the starting salary for this position is €37,
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