Inbound Sales Representative
Pubblicato il 16-09-2026 - Sumup in Milano
? Inbound Sales Representative
?Milano, on-site
Ready to take the next step in your sales career with one of Europe’s leading fintech scale-ups?
Join our inbound sales team in Milan, where you’ll turn warm leads into customers — and make sure those customers successfully get started with SumUp.
At SumUp, we believe small businesses are the heart of the economy. That’s why we build intuitive, affordable tools that make running a business simpler. With millions of businesses using SumUp across Europe and beyond, we’re helping merchants get paid, manage their businesses and grow.
As an Inbound Sales Representative, you’ll own the customer journey from the first conversation through to closing the deal and successful activation. You’ll use a consultative approach to understand each merchant’s needs, recommend the right SumUp solutions, and make sure they get up and running.
? What You’ll Do
- Convert inbound leads into customers by understanding merchant needs, running engaging product conversations and closing deals through phone and video call.
- Own customer activation after the sale, ensuring your impact goes beyond closing the deal: true sales success comes from activating merchants and driving the adoption and usage of SumUp solutions.
- Manage your pipeline and performance, using Salesforce and data to prioritise opportunities, follow up effectively and continuously improve conversion and activation.
- Build strong customer relationships and work closely with Acquisition, Onboarding and Operations to create a smooth journey from lead to active customer.
- Share customer insights and requirements to help improve our sales and activation motion.
? You’ll Be a Great Fit If You
- Have experience in sales, account management, or a similar commercial/customer-facing role, with a track record of delivering measurable results.
- Are confident building relationships, understanding customer needs and influencing buying decisions — including closing commercial conver