Field Service Technician
Pubblicato il 16-09-2026 - SMX in Venezia
Field Service Technician - Intermediate - Venezia, Italy (5599) at SMX in Venezia, VEN, IT. This Visa sponsorship job abroad position offers great opportunities for career growth.
Si ricordi di controllare il suo CV prima di candidarsi. Inoltre, si assicuri di leggere tutti i requisiti relativi a questo ruolo.
SMX is seeking a Field Service Technician to support the U.S. Army Counterintelligence Command's IT infrastructure by providing hardware maintenance, hardware management, cyber and Tier II service desk support. This is a full-time onsite position.
Essential Duties & Responsibilities
- Perform all hardware maintenance duties and operate automated diagnostics systems.
- Perform remedial and preventative maintenance per OEM specs, Cybersecurity STIG requirements, or TTM/COR directives.
- Track and execute warranties for asset maintenance.
- Perform equipment installation and relocation.
- Assist/conduct equipment sanitization for turn-in to DRMO.
- Identify required spare parts and maintain inventory of spares.
- Fabricate, install,
and remove cabling and cabling infrastructure (e.g., raceways, conduit) in line with DoD and Army requirements.
- Perform hardware installations and basic network administration.
- Install or troubleshoot Automated Information Systems and IP assets on a network (e.g., configure IPs, troubleshoot connectivity issues).
- Provide system hardware maintenance and interconnectivity familiarization for personnel after hardware upgrades, integrations, reconfigurations, and layout drawing updates.
- Attend internal training sessions and meetings.
- Create/update diagrams for IA, CM, and Government documentation requirements.
- Maintain change control and associated documentation.
- Provide Tier II support for desktop imaging, manage Active Directory contents (accounts, groups, etc.), manage Org share contents, distribution lists, and overall Office 365.
- Provide on-site support for Regional HQ, Field Offices, and staff computers, focusing on