Project Manager - SAP SuccessFactors LMS & Qualtrics

16 set - Emilia-Romagna
NTT DATA Europe u0026 Latam

Who We Are

We drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.

Who We Are

We drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.

As part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.

We are looking for an experienced Project Manager with hands-on knowledge of SAP SuccessFactors Learning Management System (LMS) and Qualtrics to support a large-scale enterprise environment.

The successful candidate will lead and coordinate initiatives across Learning and Experience Management domains, acting as the primary interface between business stakeholders, implementation partners, and vendors. The role requires strong project governance, stakeholder management, budgeting, and reporting capabilities,



combined with practical understanding of LMS and Qualtrics solutions.

What You'll Be Doing

- Lead end-to-end delivery of LMS and Qualtrics related initiatives.
- Coordinate internal teams, external vendors, and implementation partners.
- Manage project planning, timelines, risks, dependencies, and budgets.
- Prepare and present project status updates to steering committees and senior stakeholders.
- Ensure project governance, compliance, and reporting standards are met.
- Facilitate communication between business, IT, and third-party service providers.
- Monitor vendor performance and support decision-making processes.
- Drive issue resolution and escalation management.
- Support change management and stakeholder engagement activities.

What You'll Bring Along

Minimum of 5 years of Project Management experience in enterprise environments.

Proven Experience Delivering Projects Involving

- SAP SuccessFactors Learning (LMS)
- Qualtrics Experience Management solutions
- Experience managing external implementation partners and vendors.
- Strong stakeholder management skills across business and IT organizations.
- Experience with project budgeting, governance, and executive reporting.
- Knowledge of Agile, Waterfall, or hybrid delivery methodologies.
- Professional proficiency in English, German is a plus.

Nice To Have

- Experience within insurance, financial services, or highly regulated industries.
- Previous exposure to Munich Re or similar enterprise environments.
- SAP SuccessFactors certifications.
- Qualtrics certifications.
- German language skills.

Required Skills

- SAP SuccessFactors Learning Management System (LMS)
- Qualtrics XM Platform
- Project Governance
- Vendor Management
- Budget Management
- Risk & Issue Management
- Steering Committee Reporting
- Stakeholder Management
- Agile Project Delivery
- Change Management

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