Senior Lead AI Experience
Pubblicato il 16-09-2026 - Linkedin in Milano
About Deutsche Telekom
Deutsche Telekom connects millions of people around the world.
We are a leading telecommunications company and a trusted companion in a connected world—at home, at work, everywhere.
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We believe technology should serve people and the planet. We balance innovation with responsibility, combining business success with social and ecological impact. Our goal is simple: connect everyone to the opportunities of today while shaping a sustainable tomorrow.
Products.Innovation.Experience. at Deutsche Telekom
For people who want to build more than products: real impact.
At Deutsche Telekom, we develop digital products, services and platforms used by millions of people across Europe every day. Within our Products.Innovation.Experience. department, we bring together product management, engineering, design, data and AI to build experiences that are simple, intelligent and relevant at scale.
We are looking for a Senior Lead AI Experience & UX Design (m/f/d) to define and drive the future of AI-powered customer experiences across Telekom's digital ecosystem. This role combines strategic leadership, UX excellence, AI innovation and cross-functional influence to shape products that are intelligent, responsible and deeply human.
What We Provide
We believe exceptional innovation happens when talented people are empowered to lead.
Our culture is built around:
• Purpose-driven innovation with measurable customer and business impact.
• An international, multidisciplinary team shaping the future of AI experiences.
• End-to-end ownership from vision through execution.
• Opportunities to influence products used by millions of customers worldwide.
• Continuous professional growth and executive leadership development.
• Flexible hybrid work environment based in Milan.
• Collaboration across Telekom's international produc