16 set - Milano
Eurofins Italy Biopharma Product Testing
Job Description
Eurofins Medical Devices Services, as part of its growth and organizational strengthening strategy, is seeking a candidate to join the Sales & Marketing Department in Vimodrone (Milan) site as a Quotation Specialist.
This position does not involve laboratory activities; however, it requires specific technical knowledge. The main responsibilities will include preparing quotations and managing ongoing or planned projects, while maintaining contact with customers and internal operational and commercial teams via phone and email to provide the required technical and/or commercial support.
As part of the Commercial Department the resource will:
- Acting as the first point of contact with customers during the pre‑sales phase,
- Receiving service requests from external customers,
- Assessing the feasibility of received requests and, when necessary, verifying details with the relevant laboratories,
- Preparing quotations/offers for external customers,
- Performing follow‑up activities regarding offer acceptance / customer purchase order issuance,
- Managing other commercial documents (signed quotations for acceptance, contracts, etc.),
- Coordinating and supervising Eurofins cross‑selling activities,
- Following up on external customer inquiries regarding ongoing activities,
- Handling complaints,
- Being responsible for recording her performance activities (cases/opportunities).
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