16 set - Monza
Kering
Overview
In this Team Manager role, you lead store performance and team development to exceed targets. You guide on-floor operations, shaping a service-driven culture and strong client relationships as a Gucci ambassador. You foster a professional, high-performing team and collaborate with Retail, Human Resources, Merchandising, and VM to drive results. This role offers impact in luxury retail, with a focus on client experience, product knowledge, and performance optimization.
Retribuzione / Benefits
- Gross annual salary up to 42,000
- Annual target premio up to 36% of gross salary
- Full-time position
- NCBA collective bargaining agreement: CCNL del Terziario, della Distribuzione e dei Servizi
Responsabilità
- Lead and develop a high-performing shop floor team, providing ongoing coaching and performance conversations
- Recruit, onboard, and manage employee relations in partnership with Store Manager and HR
- Drive superior client experience and clientelling to build long-term relationships with clientele
- Monitor category performance and propose action plans with Merchandising to hit targets
- Collaborate with VM to maintain brand image and category potential
- Provide product knowledge training and market trend awareness to the team
- Ensure policy compliance across the team
- Actively participate in sales floor activities to support performance and customer service
Requisiti fondamentali
- strong retail background
- team management and development
- clienteling and client experience
- leadership on the sales floor
- collaboration with Merchandising and VM
- recruiting and onboarding
- leadership
- communication
- coaching
- clienteling
- product knowledge training
- stock and category monitoring
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