Key Account Manager
Pubblicato il 16-09-2026 - Arrow in Roma
Position:
Key Account Manager
Job Description:
As Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently, and transform in a dynamic market.
Key Account Manager
What You Should Expect From The Role
Following are the tasks you should expect being part of this Team:
- Lead Point of Contact: Serve as the lead point of contact for all customer account management matters.
- Relationship Management: Build and maintain strong, long-lasting client relationships.
- Negotiation and Profit Maximization: Negotiate contracts and close agreements to maximize profits.
- Trust Building: Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Tailored Solutions:
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Strong Communication Skills: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executives.
- Reporting: Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) and prepare reports on account status.
- Handling of Multiple Accounts: Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Knowledge Seeking: Continually refine excellent knowledge of company's products and capabilities - product specifications, applications, modifications, and troubleshooting - as the customer will depend on you to present proprietary solutions.
- (Cross-Team) Collaboration: Work closely with sales team and other departments and develop new business with existing clients and/or identify areas of improvement to meet sales quotas.