CVM Manager, Europe — Data-Driven Client Engagement

17 set - Milano
Ermenegildo Zegna

ZEGNA is seeking a CVM Manager – Europe to plan, develop and drive the European CVM roadmap, aiming to boost loyalty, retention and lifetime value through data-driven client engagement across the European retail network.
Reporting to the Head of Client Engagement & CVM – Europe, you will translate customer data into actionable commercial strategies, lead segmentation and training, and partner with Retail, Area Managers and HQ to ensure consistent client engagement.

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